Manage Undelivered Orders With Ease
Reduce undelivery with our automated NDR management solution
Time For Undelivered Orders
With an automated process flow, now process undelivered orders in a few minutes!
Handle undelivered orders in one place
Assign an action to every order within a few clicks using a multifunctional and properly segregated NDR dashboard.
Immediate action by courier agent
Get an undelivered order directly in your panel minutes after the courier agent records un-delivery. Let go of 24 hours processing time and time-consuming excel sheets
Reach out to buyers in real time
Reduce NDR processing time by 12 hours with an automated panel. Reach out to buyers in real time with SMS, Email, and IVR calls to directly record their delivery preference
Reduce RTO with decreased NDR
Use an automated workflow, take action for undelivered orders in real time, and reduce RTO up to 10%!
Traditional Means of Handling Undelivery
Traditional Means of Handling Undelivered
Tezship’s Way of Handling Undelivery
Courier executive tries to deliver the order to the buyer
Buyer is unavailable/ cannot accept the order
Courier agent records non-delivery & adds it to list of undelivered orders for the day
Tezship captures non-delivery information in real time and updates you on the panel
Courier partner sends a cumulative excel sheet at EOD & you manually contact buyer asking their return preference
Real-time notification to the buyer via SMS and IVR to which buyer responds
Courier partner updated the following day
Courier partner updated instantaneously
Courier agent re-attempt shipment next day
Courier agent re-attempts shipments same day or the following day
Pay Nothing To Efficiently Manage Returns!
Pay as you go with every order. Use the other amazing functionalities Tezship offers without paying anything extra!
Try for Free
A prominent aspect of any eCommerce business is, return orders. You may find it to be a daunting task, but returns are something you cannot avoid.
As we mentioned in our previous blogs, product returns are a significant part of your eCommerce business. You can choose not to process returns,
With this cut throat competition that has been prevailing, every ecommerce owner has been trying to come up with ideas that lead to maximum customer retention.