NDR Management

Manage Undelivered Orders With Ease

Reduce undelivery with our automated NDR management solution

Reduce Processing

Time For Undelivered Orders

With an automated process flow, now process undelivered orders in a few minutes!

Handle undelivered orders in one place

Assign an action to every order within a few clicks using a multifunctional and properly segregated NDR dashboard.

Immediate action by courier agent

Get an undelivered order directly in your panel minutes after the courier agent records un-delivery. Let go of 24 hours processing time and time-consuming excel sheets

Reach out to buyers in real time

Reduce NDR processing time by 12 hours with an automated panel. Reach out to buyers in real time with SMS, Email, and IVR calls to directly record their delivery preference

Reduce RTO with decreased NDR

Use an automated workflow, take action for undelivered orders in real time, and reduce RTO up to 10%!


Start With Tezship Today

Traditional Means of Handling Undelivery

Traditional Means of Handling Undelivered

Tezship’s Way of Handling Undelivery

Courier executive tries to deliver the order to the buyer

Buyer is unavailable/ cannot accept the order

Courier agent records non-delivery & adds it to list of undelivered orders for the day

Tezship captures non-delivery information in real time and updates you on the panel

Courier partner sends a cumulative excel sheet at EOD & you manually contact buyer asking their return preference

Real-time notification to the buyer via SMS and IVR to which buyer responds

Courier partner updated the following day

Courier partner updated instantaneously

Courier agent re-attempt shipment next day

Courier agent re-attempts shipments same day or the following day


Manage Undelivered Orders

Pay Nothing To Efficiently Manage Returns!

Pay as you go with every order. Use the other amazing functionalities Tezship offers without paying anything extra!

Try for Free

How To Handle Product Returns For Your eCommerce Business

A prominent aspect of any eCommerce business is, return orders. You may find it to be a daunting task, but returns are something you cannot avoid.


Read More

Top 10 Courier Partners for Reverse Logistics

As we mentioned in our previous blogs, product returns are a significant part of your eCommerce business. You can choose not to process returns,


Read More

Reverse Logistics for Ecommerce: Understanding The Basics

With this cut throat competition that has been prevailing, every ecommerce owner has been trying to come up with ideas that lead to maximum customer retention.


Read More

Trusted By Thousands of Online Sellers


join with us

+812 (345) 789 88

An all-in-one eCommerce Solution for your shipping needs