Our FAQ’s

Frequently Ask

You can check the Pincode Serviceability by downloading the complete Pincode serviceability sheet.

The profile milestone shows the percentage completion of your profile information on Tezship’s platform. To personalize our services for you, we need to know you better. Based on your responses, we’ll show you more relevant notifications about your account. Be the first one to know about new features, panel updates, and more. For more details check out our Profile Milestone tutorial on youtube.

For high-value shipments above INR 50,000, sellers need to create an eway bill. To create an eway bill, you need to have a transporter id that is unique to every courier. Here are the transport IDs for our courier partners –

  • FedEx – 27AABCF6516A1Z3
  • Xpressbees – 27AAGCB3904P2ZC
  • Gati – 36AADCG2096A1ZY
  • Bluedart – 27AAACB0446L1ZS
  • DotZot – 27AAACB0446L1ZS
  • Delhivery – 06AAPCS9575E1ZR
  • Ecom Express – 07AADCE1344F1Z2

As per the guidelines of the government of India due to the ongoing lockdown, pickups are not available for international shipments.

A GST number is not mandatory for shipping with Tezship. But, the seller must conduct deliveries without it at their own risk.

Yes, you can ship frozen food under the category of the essential items. The following courier partners are available for carrying such shipments-

  • Delhivery Essentials
  • Shadowfax Essentials
  • Xpressbees Essentials
  • Ecom Express
  • Ekart
  • Bluedart (Air Mode)

We also request you to check a list of essential items that you can deliver with us.
Please refer to the table for more information-

Know Your Customer, commonly known as KYC, enables us to validate the identity of our customers. You only need to do this once as a first-time customer on our platform.
To complete your KYC process, you must:

  • Enter your PAN number and upload supporting document proof.
  • Select the address proof and upload scanned copies of the same.

Please Note: The uploaded address proof must be the same as that of the billing address submitted with Tezship. You can also do KYC using the Aadhar based OTP system.

On the other hand we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment so blinded by desire that they cannot foresee the pain and trouble that are bound to ensue and equal blame belongs to those who fail in their duty through weakness of will which is the same as saying through shrinking from toil and pain cases are perfectly

Due to the ongoing lockdown, there might be a delay in the delivery of orders. You can track your orders on the panel or on the order tracking page

Yes, we offer an end to end fulfillment options for your products, where we store, pick, pack, and ship your products at the fastest speeds to the customers’ doorsteps. We offer free storage for 30 days along with processing rates starting at Rs 11/Unit. Head to the fulfillment section of our website to know more about it.

Yes, the items marked as fragile are handled with care during shipping to avoid any unnecessary product damages. We also offer shipping insurance worth Rs 5000 on the items you ship with us.

There are various kinds of custom duties and tariffs involved while shipping internationally, depending on the country you’re shipping to, You can know more about these here.

Yes, we do offer delivery franchise options. You can read more here – Shiprocket Partner Program.

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